The HP Print and Scan Doctor is a free tool to diagnose and resolve printing problems and to gather network information. To look up your network name and password, download and run the HP Print and Scan Doctor on a computer that has an active wireless connection to the network. Please make a different selection, or visit the product homepage. Mac OS X Install the software from the HP website. If the software is not available, you can download the latest software using Apple Software Updates.

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To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. Please try again shortly. Follow these steps to print the information.

HP Photosmart C Printers – Wireless Printer Setup | HP® Customer Support

Disconnect the USB cable from the printer, if necessary. HP recommends the infrastructure type of network for wireless connection to your product. Select from the products you own.


There is work to be done. It’s sold as is, Local collection is preferred. Example of a Network Configuration page.

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HP Photosmart Premium C User Manual | 48 pages

Connect with the Wireless Setup Wizard recommended The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your printer. How does HP install software and gather data? I don’t see my operating system. HP Download and Install Assistant. Select your operating system and version. Please verify your product is powered on and connected, then try again in a few minutes.

Any warranty support needed would be completed by the reseller that sold the product. The printer prints a Network Configuration page. Europe, Middle East, Africa.

HP Photosmart Premium

When prompted, select your HP product, and then click OK. If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before continuing.

Solution and Diagnostic Data Collection. Select your operating system and versionChange Detected operating system: All features have been tested, works like new. Choose ‘Refresh’ to update the list. For more information; View article. Touch Push button Setup. Mac OS Select your operating system for steps to install the software for a wireless connection. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.


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Depending on your printer, the download might also include HP Utility, scanning software, and the HP fax driver. Choose a different product series. If you are not using the latest version of Windows 8, the information in this document might not match.

Make sure the printer successfully connects to the network before continuing to the next step. Asia Pacific and Oceania. Your wireless-capable HP printer.